This Refund Policy explains the conditions under which refunds may be issued for our visa assistance services.

Service Fees

Fees charged are for independent visa assistance services, including application guidance and support.

Government fees are non-refundable.

Eligibility for Refunds

Refunds may be considered if:

• The service has not yet started
• A duplicate payment was made
• A technical error occurred during payment

Non-Refundable Situations

Refunds are not provided if:

• Assistance work has already started
• Application information has been reviewed or submitted
• Visa application is refused or rejected
• Delays occur due to third-party or government processing

Visa approval outcomes are outside our control.

Refund Request Process

To request a refund, contact us at:
support@yourdomain.com

Include payment details and reason for the request.

Processing Time

Approved refunds are processed using the original payment method within a reasonable timeframe.

Transparency Notice

Using our service does not guarantee visa approval. Final decisions are made solely by Saudi authorities.